Batbaj Privacy Policy — Our commitment to protecting your data

Introduction & Overview

Batbaj (batbaj.bet) takes your personal privacy very seriously. This privacy policy explains how Batbaj handles your information and what steps are taken to protect your privacy.

When you register on the Batbaj platform, place bets, download the app, or contact us in any way — certain information is provided either automatically or by you directly. This policy gives you a complete picture of how that information is managed.

This privacy policy applies to all users — from new members to VIP and high rollers alike. By using Batbaj's services, you are considered to have accepted the terms of this policy.

What information is collected

Batbaj collects information from you in various ways. This data is necessary to provide you with the best possible service and to ensure the security of the platform.

We only collect information that is strictly necessary to provide our services. Batbaj consciously refrains from gathering any data that is unnecessary or excessive.

Purpose of Data Use

Batbaj uses the information it collects for specific, limited purposes. Each purpose is clearly outlined below:

• Account Management: Completing the registration process, securing your login, and keeping your profile up to date.
• Payment processing: Processing deposits, withdrawals, and refunds securely.
• Identity Verification (KYC): Verifying age and identity in compliance with legal requirements.
• Fraud prevention: Detecting suspicious activity to maintain platform security.
• Customer Support: Resolving your complaints and queries promptly.
• Personalized Experience: Suggesting bonuses, games, and offers tailored to your preferences.
• Legal Compliance: Complying with regulatory authority directives and assisting with investigations when required.
• Responsible gaming: Detecting signs of addictive behavior and providing timely alerts and support.

Batbaj never shares your data with third parties for advertising purposes. Our email and SMS marketing is entirely opt-in based — you can unsubscribe at any time.

Data Sharing Policy

Batbaj's policy is to keep your personal information as private as possible. That said, limited data may be shared with third parties in certain specific circumstances:

• Payment Partners: Payment gateways such as Mobile Pay, Nagad, and Rocket receive the necessary information to process transactions.
• Identity Verification Service: Licensed verification providers for the KYC process.
• Law Enforcement: Sharing relevant information when required by court order or legal obligation.
• Security Partners: Cybersecurity and fraud prevention services.
• Cloud Infrastructure: Secure, encrypted cloud storage providers used for data retention.

For international data transfers, Batbaj ensures that the destination country has adequate data protection laws in place. Encryption is always applied during any data transfer.

Cookies & tracking technologies

Batbaj's website and app use cookies and similar technologies to enhance your experience and ensure the site functions properly.

You can turn off non-essential cookies at any time from your browser settings. However, disabling certain cookies may affect the functionality of some site features. To manage your cookie preferences, contact us at support@batbaj.bet.

Data protection measures

Batbaj uses industry-leading technology and practices to protect your data. Our security infrastructure is regularly audited by independent third parties.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Database encryption: Stored sensitive data is protected with AES-256 encryption.
• Firewall & DDoS Protection: Advanced firewall and intrusion prevention systems are active.
• Least Privilege Access Policy: Employees can only access the data necessary for their specific role.
• 24/7 monitoring: A real-time security monitoring system is active around the clock.
• Regular security audits: Regular penetration testing conducted by independent security experts.

You also play a role in keeping your data safe. Use a strong password, enable two-factor authentication, and report any suspicious activity to us immediately.

Data Retention Period

Batbaj does not store your data indefinitely. A specific retention period is defined for each type of information.

Once the retention period expires, data is securely deleted or irreversibly anonymized. Some data may need to be retained longer for legal compliance.

Your Rights

As a Batbaj user, you hold certain fundamental rights over your personal data. We actively uphold each of those rights.

• Right to access: You may request to view the information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to erasure: You may request deletion of your data under certain circumstances.
• Right to restrict processing: In certain cases, you may request that the use of your data be kept restricted.
• Data portability: You may request a copy of your data in a structured, readable format.
• Right to Object: You may object to certain types of data processing.

To exercise any of these rights, send an email to support@batbaj.bet. We will respond to your request within 30 days. Due to legal obligations, complete deletion may not always be possible — if so, we will explain the reason.

Minor's Privacy

Batbaj is strictly an adults-only platform. Anyone under the age of 18 is completely prohibited from creating an account or using any of our services.

If you believe a minor is accessing Batbaj from your device, please notify us immediately at support@batbaj.bet. Parents and guardians are encouraged to closely monitor their children's internet activity.

Policy Changes & Updates

Batbaj may review and update this Privacy Policy from time to time. Changes may occur due to legal requirements, new services, or security improvements.

• You will be notified in advance by email or SMS of any significant changes.
• The date of each update will be clearly stated at the top of the page.
• Continued use of the site after any changes takes effect will be considered acceptance of the updated policy.
• Previous versions are available on request — contact us at support@batbaj.bet.

We recommend visiting this page regularly to stay informed about our latest Privacy Policy. If you have any questions, feel free to contact us.